Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

Shipping by DHL per item 3,80 Euro each additional item 0,5 Euro surcharge (only physical items are considered as “additional items”).
Deliveries to foreign countries:

European Union countries shipping by DHL per item 5,55 Euro each additional item 1 Euro surcharge (only physical items are considered as “additional items”). Switzerland shipping by DHL per item 12,90 Euro each additional item 0,5 Euro surcharge (only physical items are considered as “additional items”).

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

The customers can download the Download items in their customer accounts.
This Download is provided direct after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 – 3 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

–  Payment via credit card
–  Payment via PayPal

Further details on payment

 If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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